Oncology patient navigation · Early development & pilot
AI-assisted navigation.
A clearer next step.
OncoFlow Assist helps oncology patients understand the journey their hospital has set, find answers in hospital-published information and ask for practical support. When the AI cannot help — or you simply want a person — it offers a handoff to your care team.
This is the staff and administrator portal, and access is by invitation. Patients use the OncoFlow Assist mobile app.
Knowledge answers depend on the information your hospital publishes. OncoFlow Assist does not diagnose or determine treatment or clinical next steps — people do that.
What it helps with
How OncoFlow Assist helps.
AI-assisted, grounded in information your hospital publishes, and built with a clear option to ask your care team for help.
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Understand your next steps
See the journey your hospital has set and get help understanding what each step means. The AI explains; your care team decides.
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Answers from hospital information
Ask a question and the AI looks for answers in the information your hospital has published, and shows where they came from.
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Appointment coordination
Keep track of appointments and ask to change one. The AI can prepare the request; your hospital reviews and confirms it.
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Practical support requests
Ask for help with practical and social barriers — from transportation to financial and emotional support.
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Requests you review and confirm
The AI can prepare a support or appointment-change request. You confirm before it is submitted. Your hospital handles appointment changes; the AI cannot change treatment.
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A person when you need one
When the AI cannot help, a question is clinical, or you simply want a person, it offers a handoff to your care team.
How it works
From a question to a clear next step.
OncoFlow Assist keeps you moving forward, with people owning the decisions that matter.
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Ask in your own words
Ask about your journey, an appointment or a practical need, however you would naturally say it.
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Use the right information
The AI uses hospital-published information and your own journey, appointments and support requests. Knowledge-based answers include their sources.
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Review and confirm
Review a proposed support or appointment-change request before confirming it. Submitting a request does not change an appointment; your hospital handles that separately.
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Ask your care team
If information is missing, a question needs clinical judgment, or you want a person, the AI offers a handoff to your care team. You can ask for human help at any time.
Clear boundaries
What OncoFlow Assist is — and is not.
It is
- AI-assisted oncology care navigation.
- Grounded in hospital-published information.
- Appointment and support requests you confirm.
- An option to involve your human care team.
- Clearly identified AI and human contributions.
It is not
- A diagnosis or symptom-checking tool.
- Treatment advice or clinical decision support.
- A pharmacy or an insurer.
- An emergency service.
- A replacement for your clinicians or social workers.
- A source of medical decisions — people make those.
Ready to sign in?
The portal is for hospital staff and administrators, by invitation. On your first visit, sign in and enter your invitation code to join your hospital. Patients use the OncoFlow Assist mobile app.
Sign in to the portal